Your Consent

By using our application or any related service, you consent to the collection and processing of your information as described in this Privacy Policy, now and as amended from time to time. "Processing" includes collecting, storing, combining, deleting, using cookies, and disclosing information. All processing takes place in India. If you reside outside India, your information may be transferred, processed, and stored under Indian privacy standards.

Our Service is provided on an "as is where is" and "as available" basis. Your decision to use the Service and your reliance on it are solely at your own risk. Digital Auto Technical Pvt. Ltd. and its partners disclaim all representations, warranties, and guarantees (express, implied, or statutory) regarding the Service.

Interpretation & Definitions

This section explains how to read this Policy and defines key terms used throughout:

• Account: A unique account created for you to access our Service.
• Affiliate: Entity controlling, controlled by, or under common control (50%+ ownership).
• Application: The software platform provided by Digital Auto Technical Pvt. Ltd.
• Company / We / Us / Our: Digital Auto Technical Pvt. Ltd., Office- 8,9,10 Upper Ground Cross Point Mall, Alwar Rajasthan -301001.
• Country: India.
• Device: Any device that can access the Service (computer, phone, tablet).
• Personal Data: Any information relating to an identified or identifiable person.
• Service Provider: Person or company processing data on our behalf.
• Usage Data: Automatically collected data (IP, browser, visit duration).
• You: The individual or legal entity using the Service.

Information We Collect

1. Automatically Collected Information

We may automatically collect technical and usage data such as:

• Device type and unique device ID
• IP address
• Mobile operating system and browser type
• Photographs, videos, or sensor data (accelerometer, gyroscope) captured while using the app

2. Information You Provide

We collect information you provide or permit us to collect during inspection activities, including:

• Location Data: Used for fraud prevention and GPS tagging of inspection images.
• Camera Access: For capturing photos and videos for vehicle inspection reports.
• Microphone: To record engine sounds or ambient audio to assess vehicle condition.
• Storage Access: To save inspection-related files and reports.
• Data Transfer: Data is securely transmitted to our servers. Offline data syncs automatically when a connection is available.

How We Use Your Information

• Operate and maintain the App
• Improve and personalize our Service
• Analyze photos and videos for vehicle inspection
• Communicate updates, inspection reports, or results
• Detect and prevent fraud in inspections
• Provide customer support and handle inquiries

Permissions Required

To provide the inspection service, our app requires the following permissions:

• Location: GPS tagging and case allocation
• Camera: Capturing photos and videos
• Audio: Recording engine sounds during inspection
• Storage: Saving and downloading reports

Retention of Data

We retain user-provided and collected data for as long as necessary to provide our Service and for insurance-related purposes. You may request deletion of your data by emailing care@digitalauto.in. Some data may be retained to comply with legal obligations or for operational reasons.

Transfer and Disclosure of Data

Your information may be shared with:

• Authorized insurance partners or their representatives
• Service providers who assist us with analysis or data management
• Government or legal authorities when required by law

If the Company is involved in a merger, acquisition or sale, we will notify you of any change in ownership or use of your data.

Delete or Modify Your Data

You may request correction, access, or deletion of your personal data by contacting us at care@digitalauto.in. Please note some data may be retained for legal or operational reasons.

Security of Your Data

We use industry-standard security measures to protect your data. However, no electronic storage or transmission method is 100% secure and we cannot guarantee absolute protection against unauthorized access.

Products, Services & Pricing

Services: Pre-insurance inspection for all vehicle types.

Taxes applicable as per law. Rates may vary by insurance company.

Refund & Cancellation Policy

Due to the nature of inspection services, refunds or cancellations are not applicable. For payment-related concerns, please contact care@digitalauto.in.

Children's Privacy

Our Service is not intended for individuals under 18 years of age. If you believe a child has provided us with personal information, contact care@digitalauto.in and we will delete the information promptly.

Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised effective date. Continued use of our Service after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: care@digitalauto.in

Company: Digital Auto Technical Pvt. Ltd., Office- 8,9,10 Upper Ground Cross Point Mall, Alwar Rajasthan -301001